At Princess story by elaine Bespoke are custom made and payments are non-refundable except reason for demanding refund is from our end.
Ready to wear sold in good condition, cannot be returned.
Change of design or fabric for bespoke attracts extra charge.
Dress styles can only be changed before processing starts but if necessary, attracts extra charge.
Items abandoned for more than 3months will be donated to charity. For international orders, import duties and taxes are the customers responsibility.