Terms & Conditions | Princessstorybyelaine

Terms & Conditions

Below we have summarized the terms and condition for our ready to wear service and consultation service.

READY TO WEAR SERVICE

Processing Time
Starts from where payment has been completed

Shipping Rates
Calculated depending on your location. For International orders, please note that prices will vary due to courier services.

Preorder items
items listed as “PRE-ORDER” begins processing on the date indicated in the product description from when payment is confirmed.

Dispatch notification
if you have not received a dispatch/delivery notification within the specified processing time or dispatch date, pls notify us by sending an email to or send a message on WhatsApp (08146475126)

Pickup
Our Lagos stores: No 4b Admiral Ayinla street lekki phase 1
Ocean breeze estate ologolo is open for pickup
Please always specify preferred pickup location in your order

Sizing
Please note that you can send your specific measurements either through WhatsApp (081464751269 or email

CUSTOM SERVICES

APS by Elaine offers bespoke dress creation services tailored to each client’s vision by placing a bespoke order, clients acknowledge and agree to the following Terms and condition

Production timeline
Custom dresses Requires a production period of 4-20 weeks, depending on the design.

Pricing
final pricing determined during a private consultation, based on your chosen design. For privacy we do not share the pricing of previous client’s dress.

Deposit and payment Terms:
An 80% deposit is required to initiate production; the remaining balance must be settled before delivery. Payment is accepted in Nigerian naira or multiple global currencies, either through the website or via secure direct payment link.

CONSULTATION SERVICES

All bespoke orders begin with a consultation, which can be booked on our website (princesstorybyelaine.com), or via WhatsApp (08146475126)

Questions About Our Terms?